Frequently Asked Questions
Everything you need to know about the product, billing, and technology.
Technology & Compatibility
No app needed! The receiver simply taps your card on their phone, and your profile opens instantly in their mobile browser (Safari, Chrome, etc.). Simplicity is our #1 feature.
It works with 99% of modern smartphones.
- iPhones: iPhone XR, XS, 11, 12, 13, 14, 15+ (Native NFC support).
- Androids: Most phones released since 2017 have NFC.
For very old phones without NFC, simply scan the QR code printed on the card.
Never. MyCardBD uses passive NFC technology which draws a tiny amount of power from the phone reading it. It has no battery, requires no charging, and lasts for years.
Orders & Product
We process all orders within 24 hours. You'll get an SMS with tracking info.
Our standard cards are made from premium, durable PVC plastic (similar to a credit card) with a matte finish. It is waterproof and flexible. We also offer Bamboo Wood and Metal Hybrid cards in our premium packages.
Yes! Select the "Custom Design" package at checkout. Our design team will contact you to get your logo and print a fully branded card for you or your company.
Dashboard & Security
Yes, anytime! Login to your dashboard to change your photo, job title, phone number, or links. The updates appear on your card instantly. No need to reprint the card.
Don't worry. You can instantly "Lock" your card from your dashboard, making the link inactive. Once you get a replacement, you can link the new card to your existing profile.
We take security seriously. Your profile is hosted on secure cloud servers protected by bank-grade AES-256 encryption. We do not sell your personal data to third-party advertisers.
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